August 2018 Update: SnoreMate is now an outdated product and does not appear to have an active business.
If you are like most consumers (or at least like me), you like to know a little about a company you are purchasing from. With the majority of anti-snoring devices contact information can be easily found on the website.
Others snoring mouthpiece are not so generous with the information, but at least you can find it in business directories, if you do a little digging. This is not the case with SnoreMate. You can dig and dig, but you probably will not come up with much more than a few dead-ends.
First, there are two SnoreMate websites. Both are identical, in terms of content, but the pricing is different. Not only is there a price discrepancy with the mouthpieces; one offers free shipping worldwide and the other charges $8.
SnoreMate has supposedly been around since 1999, but there are no business listings to be found in that name. Plus, neither website has an address or phone number. There is simply a contact form to fill out.
Now, if you dig for about a day like I did, you find that a person named Mercia Perioli located in Durban, South Africa, has a LinkedIn profile that states they have been the owner of SnoreMate since January 1999. Prior experience was with Umhlanga Tours from 1987 to 2005.
Why is the company information such a secret? It is safe to probably assume the product is not made in the USA. So, although it does come with a 30-day money-back guarantee, there is no information as to where to send it.
You can't even file a complaint because there is not a business listing anywhere, and SnoreMate is definitely not accredited by the Better Business Bureau.
If safety and a money-back guarantee are important to you, you are better to stick with a company that is known for having great customer service. Choose a product that is made by a company that is a little more transparent.
Good Morning Snore Solution, ZQuiet, and Zyppah are a few examples. If you are not concerned about refund policy and if it does not matter where it was manufactured or what practices were used then maybe company information is not a big deal to you.
Everyone has their own criteria they look for, when making a purchase. I simply find this information important enough to share with my fellow snorers, so you can make an educated buying decision.
The Therasnore Original
The Therasnore product was launched in 1987 by Dr. Thomas E. Meade, who founded Distar, an international company. Distar sells both the Therasnore Original and the Therasnore Adjustable.
Dr. Thomas E. Meade is the inventor of the TheraSnore. During the mid-1980’s Dr. Meade had a dental practice in Albuquerque, NM, while researching the connection between dentistry and sleep apnea. After developing the product, Dr. Meade’s wife, Caroline, founded the business and was the CEO of Distar. They started marketing the device by visiting medical trade shows and launched the Therasnore with great success.
By 1997 the Therasnore was a booming sleep business. In 1997, the adjustable Therasnore was introduced with a 93% efficiency rate. By 2001 the company was signing new distributors and increasing sales all over the world. Distar is still the largest export of oral appliances for the treatment of snoring and mild sleep apnea and is distributed to 37 countries.
The Therasnore is now exclusively sold by Tower Health.
The TheraSnore device overall is a good anti-snoring solution and has one of the highest rankings in our review lists. The Therasnore sells internationally as a best-selling anti-snoring solution.
The most common complaints by Therasnore customers are:
TheraSnore has an average return policy for an anti-snoring device manufacturer. They offer a 30-day guarantee, which enough time to test the device and determine if it improves your snoring.
The company does not pay for return shipping charges. For customers living in the U.S., the return shipping costs may be high due to international shipping. The cost to ship from California to the UK for the TheraSnore with USPS First Class (not Priority Mail) is between $11 to $15. The shipment can take up to 30 days to arrive with USPS.
Verify that your shipping date will be within 30 days of your original order date.
Package the device and include all original documentation (sales receipts, order #, email confirmations)
Tower Health, Returns
Unit 24 Wilford Business and Industrial Estate,
If SleepPro is the anti snoring devices you are considering, or if you are trying to compare it to others, this list will tell you all the important things you need to know about this product.
Since the TheraSnore has an upper and lower tray, which can be separated, and a lingual post as part of the lower tray, it is more complicated to clean.
The TheraSnore can deteriorate, corrode, or even grow mold due to the nightly saliva, so it is best to keep a routine of cleaning the device. Most anti-snoring mouthpieces can be cleaned with denture powder, or a denture tablet, placed in a glass of warm water for thirty minutes.
The TheraSnore manufacturer recommends the device be rinsed with water after each use. With daily rinsing and weekly cleaning, the device should last a minimum of two years.
The TheraSnore ships with a denture cleaning tablet called BONYplus Express for cleaning. Other denture powder may also be used, but cleaning results could vary. For the weekly clean of the device, soak in a glass of warm water with the denture tablets (Nitradine). Do not use hot water. Let it dry before using again.
Never store the device in water.
Our Cleaning Recommendation
Luckily, there are faster ways to clean the TheraSnore. We recommend the iSonic mouthguard cleaner.
The iSonic is an ultrasonic cleaner that does a full clean in five minutes. Place a spoonful of iSonic ultra-clean powder in the iSonic, along with your Therasnore, and it will be good as new.
A weekly clean with the iSonic only takes five minutes. Separate the upper and lower trays before placing in the iSonic cleaner. The iSonic is available at Amazon.com.
If you are like many other consumers these days then the company behind a product is just as important as the product itself. So, if you are going to purchase a mandibular advancement device, you probably would like a good understanding of the company manufacturing it.
SleepPro is a Britain-based company, but has distribution centers throughout Europe, Australia, and the United States. Every distribution center always has at least 1,000 mouthpieces stocked, so orders can be filled and shipped promptly from the closest location.
There is not much information available online about SleepPro as a company. However, there is plenty of information about MEDiTAS Ltd., a company that has been partnered with SleepPro since 1998 from the same location.
SleepPro may not be too well-known as a company, but MEDiTAS is. MEDiTAS is a British company that works with dental clinics, general practices, pharmacy, hospitality, medical centers, and sleep specialists to manufacture products that focus on snoring (including anti snoring devices) and other types of sleep disorders, including bruxism and mild-to-moderate cases of sleep apnea.
MEDiTAS claims SleepPro is 98 percent effective. It also suggests that a significant amount of past and present research has gone into this product. There is even a "Research" page on the website, but no formal data has been provided.
MEDiTAS also mentions that SleepPro has been recommended by Papworth Hospital Medical Research and Development. However, when you visit the site of Papworth Hospital NHS Foundation Trust and Search for research or clinical studies there are none to be found. When you search for information on snoring in general there are a couple articles that talk about the subject, but there is no mention of either company.
Learn more about SleepPro in our SleepPro review.
If you order a SleepPro Custom the product will get made in a laboratory. If you order the Easifit it will get molded at home using a boil-and-bite process.
Once cool, test your device for a proper fit. If you try it the first night and decide it is not quite right, it can be molded again a couple times. Learn more in my SleepPro review.
Chances are good that if you are considering a SleepPro snoring mouthpiece that you have already read my review. However, I reviewed SleepPro Easifit, which is the most popular one, and my wife did the SleepPro Woman. We had no success with either, but I feel it may be helpful for you to have a brief overview of all the products to compare, so you can make an educated decision.
If you looking for snoring smart devices, consider this product.
All mouthpieces are backed by a money back guarantee. Shipping prices vary depending on the product being purchased and location. See more on my experience on my SleepPro review.
The TheraSnore is one of the more complicated Mandibular Advancement Devices to custom mold to an impression of your teeth.
Before fitting, notice that the upper tray and lower tray can be separated. There is a track where you can snap the TheraSnore together into five different positions. The protrusion of the lower jaw is what improves snoring, and the TheraSnore allows you to set that advancement from slight to extensive. Find the setting that fills most comfortable for you.
Start with the upper tray. Fill a pan with water and boil the water. Using a spoon or tongs, lower the upper tray into the water. Leave the TheraSnore in the water for one minute. Remove the pan from the heat, but wait for the TheraSnore to become clear before removing from the boiling water.
Once clear, remove and let the device cool for twenty seconds. Line up your front teeth with the arrow on the upper tray. Bite down hard and mold the tray around your gum line with your fingers. Carefully remove and place into cold water.
Heat the lower tray of the TheraSnore and repeat the above process. Place into cold water to seal.
Notice there is a lingual post on the lower portion. Repeat the above molding process by holding the lingual post in hot water for one minute or longer.
You can then elongate or custom fit this lingual tray to fit the section between your teeth and gums. This part of the device keeps your jaw in place and prevents it from falling back into a normal breathing position. Place the lower tray into cold water again to seal the impression of the lingual post.
If the custom mold causes pain or does not fit, you can remold up to three times.
To adjust the TheraSnore, simply separate the top and lower half and re-snap together into a different track position. Test different positions to see how your snoring improves.
Do NOT wear TheraSnore under the following conditions: